TOTWD Privacy Policy

Our Commitment to Privacy

Top of the World Distributors values each of our customers and respects the privacy of every individual who visits our website. All information received through our website, mobile applications, telephone calls, faxes, emails or other means of communication, is considered private and confidential and is never released without your express permission, or as may be required to comply with a subpoena or court order. This policy is designed to assist you in understanding how we collect, use and safeguard the personal information you provide to us and to assist you in making informed decisions when using our site.

What Information Do We Collect?
When you visit our website you may provide us with two types of information: personal information you knowingly choose to disclose that is collected on an individual basis and website use information collected on an aggregate basis as you and others browse our website.

1. Personal Information You Choose to Provide

Personal Information
If you choose to purchase products or services from us, you may need to give personal information and authorization to obtain information from various credit card services. For example, you may need to provide the following information:

  • Name
  • Mailing and Billing addresses
  • Email address
  • Credit card number
  • Home and business phone number
  • Other personal information (i.e. Birthday, Medical History, Health Concerns etc.)

Health Consultations
We may ask you to provide a basic personal medical history to better understand your particular health and supplement needs. We may also ask for your name, email address and/or telephone number so that we can contact you with the results of your health consultation.
Personal information received as a result of a requested health consultation analysis will be maintained and used only for internal purposes and will not be sold, provided or disclosed to any third parties.

Email Information
In addition to providing the above information to us, if you choose to correspond further with us through email, we may retain the content of your email messages together with your email address and our responses. We provide the same protections for these electronic communications that we employ in the maintenance of information received by mail and telephone. However, if you do not choose to continue receiving e-mails from Top of the World Distributors you may unsubscribe from all of our correspondence and mailings by sending an e-mail to: globalunsub-2010000411@elabs10.com with your e-mail address in the subject line.

2. Website Use Information
All commercial websites such as ours utilize a standard technology called “cookies” and web server logs to collect information to determine how the website is used. Information gathered through cookies and web server logs may include the date and time of visits, the pages viewed, time spent on our website, and the websites visited prior to and after our website. This information is collected on an aggregate basis and none of this information is directly associated with you on an individual basis.

How Do We Use the Information That You Provide to Us?
We use personal information solely for conducting daily business activities, providing customer service and making available other products and services to our customers and prospective customers. Occasionally, we may also use the information we collect to notify you about important changes to our website, for follow up calls after initial sales or to notify you of new products and special offers that might be of interest to you. The lists used to send you product information and special offers are developed and managed under our traditional corporate standards designed to safeguard the security and privacy of our customers’ personal information.  We do not sell personal information such as names, addresses, or phone numbers to outside companies or mailing lists. As a customer, you will also be given the opportunity to unsubscribe and/or notify us of your desire not to receive these offers with each correspondence you receive from us.

How Do We Secure Information Transmissions?
When you send confidential personal credit card information to us on our website, a secure server software which we have licensed, encrypts all information you input before it is sent to us. The information is scrambled en route and is not decoded until it reaches our secure website.
Other email that you may send to us may not be secure unless we advise you that security measures will be in place prior to your transmitting the information. For that reason, we ask that you do not send confidential information such as Social Security or Credit Card account numbers to us through an unsecured email.

How Do We Protect Your Information?

Information Security. We utilize encryption/security software to safeguard the confidentiality of all personal information we collect and to prevent any unauthorized access, disclosure, accidental loss, alteration or destruction of this information.

Evaluation of Information Protection Practices. Periodically, our operations and business practices are reviewed for compliance with our privacy policies and procedures governing the security, confidentiality and quality of all stored personal customer information.

Employee Access, Training and Expectations. Our business values, ethical standards, policies and practices are committed to the protection of customer information. In general, our business practices limit access to confidential information, and allow the use and disclosure of such information to only authorized persons.

How Can You Access and Correct Your Information?
You may request access to any or all of your personal identifiable information that we collect online, through e-mails or on the phone and maintain in our internal database by calling or emailing customer service.

What About Legally Compelled Disclosure of Information?
We may disclose information when legally compelled to do so, in other words, when we, in good faith, believe that the law requires it or for the protection of our legal rights.

What About Other Websites Linked to Our Website?
We are not responsible for the practices employed by websites linked to or from our website nor the information or content contained therein. If in place, links to our website from other websites are there solely for advertisement purposes and act solely as pointers to products or product information on our site. No personal information data will be passed through to or made accessible to any other websites by links from our site, except for the secure encrypted transaction data required to complete payment processing.

3. Interpretation of Product and Health Related Information. The information contained in this website is provided for informational purposes only and is not meant to substitute for the advice of your physician or other health care professional. Information and statements regarding dietary nutritional supplements found in this website are not evaluated by the Food and Drug Administration and are not intended to diagnose, treat, cure or prevent any disease or medical condition. All product labeling including suggested use, contraindications, cautions, and possible allergy information should be read carefully prior to personal use.

4. Our Proprietary Rights. This website is owned and operated by TOP OF THE WORLD DISTRIBUTORS. While visiting or using this website you acknowledge and agree that all content, including but not limited to text, software, music, sound, photographs, graphics, video, or other material contained in advertisements or information presented to you on our website is protected by our or other third parties' copyrights, trademarks, service marks, patents, or other proprietary rights and laws. TOP OF THE WORLD DISTRIBUTORS authorizes you to view and download materials at the website only for your personal, non-commercial use, provided you retain all copyright and proprietary notices contained in the original materials or any copies of the materials. You may not modify the materials on the website in any way or reproduce or publicly display, perform, distribute, transmit, or use them for any public or commercial purpose without our prior written permission.

Your Consent
By using our website you consent to our collection and use of your personal information as described in this Privacy Policy. If we change our privacy policies and procedures, we will post those changes on our website to keep you aware of what information we collect, how we use it and under what circumstances we may disclose it.

If you have any questions about this Privacy policy, the practices of this site or our mobile applications, please contact us at: info@tophealthsource.com or call us at 1-800-325-4366.

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